Matrix Setu ATA211G Especificações descarregar pdf (Página 111)

Matrix SETU ATA211G System Manual 107

Call Transfer

Using Call Transfer you can connect the person you are in speech with, with another party.

SETU ATA211G offers two types of Call Transfer:

• Call Transfer - Blind: You can transfer the call to the desired party, without informing the party of the

transfer.

• Call Transfer - Attended: You can transfer the call to the desired party after consulting the party and or

obtaining their consent for transfer.

When you transfer a call, SETU ATA211G will wait for the notification from the destination number to which you

have transferred the call, for the duration of the 'Transfer Notification Timer'. This timer is set to 60 seconds by

default. It can be set to the desired value.

You will be notified about the success or failure of the transfer attempt during this Timer. You will get a confirmation

tone, when the call transfer is successful.

To use this feature, make sure that the Call Transfer feature is enabled in the Class of Service of the

FXS port. See “FXS Port” topic.

You may change the default value of the Transfer Notification Timer to the desired duration, if required,

from the “” topic under Advanced Settings.

Using Call Transfer

Call Transfer-Blind

• You are in speech with party A.

• Party A wishes to speak to party B.

•Dial Flash-#6.

• Party A is put on hold, and you will hear dial tone.

• Dial the number of party B.

• On successful transfer, you will get confirmation tone.

• Party A will get connected with party B.

• Replace the handset of your phone.

When you transfer a call, remain Off-hook, i.e. do not replace your handset, after dialing the transfer

destination’s number, until you know the result of the call transfer. One of the following results may occur:

• If the transfer is successful, you will get confirmation tone for 3 seconds, followed by error tone.

• If the transfer has failed, you will get error tone for 2 seconds and you will be connected to the

transferee (party A, in this case).

• If the transfer has timed out, i.e. the Notification Timer has expired and no notification has been

received from the transfer target (party B, in this case) you will get continuos error tone.

Call Transfer-Attended

• You are in speech with party A.

• Party A wishes to speak to party B.

•Dial Flash.

• Party A is put on hold, and you will hear dial tone.

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